Instant On - Wireless

Hi everyone

We use multiple Aruba instant on AP22 access points, a Samsung Flip and a Microsoft Wireless Display Adapter. Both Samsung and Microsoft support wireless screen sharing by simply pressing Windows + K. I assume this is some kind of Miracast?

Anyway, this worked fine in the past. Since we updated to 2.9.0, we ran into issues. If a Laptop connects to a display, no matter if MS or Samsung, no matter if the laptop is a Surface or HP device, screen share works fine but the client won't even be able to open google.com. They get very laggy internet, and most sites will not load at all. IPerf will drop from 600Mbit to 20Mbit, which does no sound to bad, but it feels more like a very laggy 1Mbit line. The client itself will show a near perfect 30dBm connection.

I understand that some performance will be lost due to the screen sharing part, but it was never noticeable to the users. The only thing that I can think of that did change during the time it worked and now is the new Version 2.9.0. Unfortunately even the current Version 2.9.1 did not resolve the issue. 

Any ideas how one could solve this?

Hi Maria,

We are already aware of this issue and this should be addressed in the next release.

Hi everyone

We use multiple Aruba instant on AP22 access points, a Samsung Flip and a Microsoft Wireless Display Adapter. Both Samsung and Microsoft support wireless screen sharing by simply pressing Windows + K. I assume this is some kind of Miracast?

Anyway, this worked fine in the past. Since we updated to 2.9.0, we ran into issues. If a Laptop connects to a display, no matter if MS or Samsung, no matter if the laptop is a Surface or HP device, screen share works fine but the client won't even be able to open google.com. They get very laggy internet, and most sites will not load at all. IPerf will drop from 600Mbit to 20Mbit, which does no sound to bad, but it feels more like a very laggy 1Mbit line. The client itself will show a near perfect 30dBm connection.

I understand that some performance will be lost due to the screen sharing part, but it was never noticeable to the users. The only thing that I can think of that did change during the time it worked and now is the new Version 2.9.0. Unfortunately even the current Version 2.9.1 did not resolve the issue. 

Any ideas how one could solve this?

Hi Sylvain,

We are experiencing this same issue and are running 3.0.0.

Is there an update on the fix?

Hi Maria,

We are already aware of this issue and this should be addressed in the next release.

Hi everyone

We use multiple Aruba instant on AP22 access points, a Samsung Flip and a Microsoft Wireless Display Adapter. Both Samsung and Microsoft support wireless screen sharing by simply pressing Windows + K. I assume this is some kind of Miracast?

Anyway, this worked fine in the past. Since we updated to 2.9.0, we ran into issues. If a Laptop connects to a display, no matter if MS or Samsung, no matter if the laptop is a Surface or HP device, screen share works fine but the client won't even be able to open google.com. They get very laggy internet, and most sites will not load at all. IPerf will drop from 600Mbit to 20Mbit, which does no sound to bad, but it feels more like a very laggy 1Mbit line. The client itself will show a near perfect 30dBm connection.

I understand that some performance will be lost due to the screen sharing part, but it was never noticeable to the users. The only thing that I can think of that did change during the time it worked and now is the new Version 2.9.0. Unfortunately even the current Version 2.9.1 did not resolve the issue. 

Any ideas how one could solve this?

Hi Ben,

Unfortunately during the testing phase we have find that the initial fix is causing some side-effect, we working actively to get this issue resolved.

Regards,

------------------------------
Sylvain Bouchard

Original Message:
Sent: 10-08-2024 06:20 AM
From: ben.gallant
Subject: AP22 Wireless Display issues since Version 2.9.0

Hi Sylvain,

We are experiencing this same issue and are running 3.0.0.

Is there an update on the fix?

------------------------------
Ben Gallant

Original Message:
Sent: 07-05-2024 12:58 PM
From: Sylvain
Subject: AP22 Wireless Display issues since Version 2.9.0

Hi Maria,

We are already aware of this issue and this should be addressed in the next release.

------------------------------
Sylvain Bouchard

Original Message:
Sent: 06-29-2024 08:51 AM
From: Maria Labhart
Subject: AP22 Wireless Display issues since Version 2.9.0

Hi everyone

We use multiple Aruba instant on AP22 access points, a Samsung Flip and a Microsoft Wireless Display Adapter. Both Samsung and Microsoft support wireless screen sharing by simply pressing Windows + K. I assume this is some kind of Miracast?

Anyway, this worked fine in the past. Since we updated to 2.9.0, we ran into issues. If a Laptop connects to a display, no matter if MS or Samsung, no matter if the laptop is a Surface or HP device, screen share works fine but the client won't even be able to open google.com. They get very laggy internet, and most sites will not load at all. IPerf will drop from 600Mbit to 20Mbit, which does no sound to bad, but it feels more like a very laggy 1Mbit line. The client itself will show a near perfect 30dBm connection.

I understand that some performance will be lost due to the screen sharing part, but it was never noticeable to the users. The only thing that I can think of that did change during the time it worked and now is the new Version 2.9.0. Unfortunately even the current Version 2.9.1 did not resolve the issue. 

Any ideas how one could solve this?

------------------------------
Maria Labhart
------------------------------