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  • 1.  Aruba Instant On 1830 24G 2SFP Switch JL812A model

    Posted 03-21-2025 05:33 AM
    I have a switch with this model, my pcs are connected to this model switch in that IP pbx software for contact center is being used for calling incoming & outgoing, sometimes the software gets delayed in responding (hence calls gest affected) so the software vendor suggested for prioritize RTP traffic using QoS settings & to Implement jitter buffers or increase buffer size in VoIP settings.What am I supposed to do in this switch for the settings to be made. The only option I see here is QOS option in GUI. I have no idea how to configure it.Pls explain in detail about how to resolve it & what are the available options here. Images attached here.


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    Job Paruthickal
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  • 2.  RE: Aruba Instant On 1830 24G 2SFP Switch JL812A model

    Posted 03-21-2025 04:56 PM

    Not to sound like a jerk, but how to do QoS from the ground up is way too big of a topic to cover in a user support forum.  Your best bet is to contract out or start learning/researching QoS yourself and watch a few YouTube videos.  See if you can apply that knowledge to your setup. Then once you know enough to ask specific questions you might get someone to respond.

     




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