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  • 1.  Aruba Instant-ON 1960 Administrator account locked out

    Posted 10-26-2022 09:13 AM
    Hi all,

    We recently had the administrator account on one of our Aruba Instant-ON 1960 stacks get locked out due to too many failed login attempts. I have been looking at the configuration guide for this device and have seen nothing to resolve this issue other than having a second admin account on the device to manually unlock it. We only have one account on the device. Is there a grace period in which the account will unlock after? Factory resetting the switch stack is not desirable as they are already in production.

    Thanks

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    Ethan Huston
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  • 2.  RE: Aruba Instant-ON 1960 Administrator account locked out

    Posted 10-27-2022 06:00 PM

    Hey Ethan,

    Is the 1960 Switch being managed via local Web GUI or cloud-managed?

    If it's cloud-managed, the portal will allow you to login in 5 minutes. If it's locally managed, please retry after a switch reboot.



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    Aruba Instant On Communications
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