Everything Instant On

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

I have one site as well going offline constantly.

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I have one site as well going offline constantly.

**Ended up being an ISP issue at same time as my upgrade**

------------------------------
Rick Fuller

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

We have one site with the same symptoms
Out of 10 updated sites only one has this issue

Anyone with a solution other than physically going to the site and reboot the devices ?

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I put the automatic update to next saturday (default to run this night) but can support confirm if there is a known issue, the automatic updates will not be forced? (still running 2.9)

We have one site with the same symptoms
Out of 10 updated sites only one has this issue

Anyone with a solution other than physically going to the site and reboot the devices ?

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I put the automatic update to next saturday (default to run this night) but can support confirm if there is a known issue, the automatic updates will not be forced? (still running 2.9)

We have one site with the same symptoms
Out of 10 updated sites only one has this issue

Anyone with a solution other than physically going to the site and reboot the devices ?

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I put the automatic update to next saturday (default to run this night) but can support confirm if there is a known issue, the automatic updates will not be forced? (still running 2.9)

We have one site with the same symptoms
Out of 10 updated sites only one has this issue

Anyone with a solution other than physically going to the site and reboot the devices ?

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I put the automatic update to next saturday (default to run this night) but can support confirm if there is a known issue, the automatic updates will not be forced? (still running 2.9)

We have one site with the same symptoms
Out of 10 updated sites only one has this issue

Anyone with a solution other than physically going to the site and reboot the devices ?

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

Did you manage to resolve this issue somehow? After the update I have many devices that have trouble connecting to the AP (and randomly disconnecting too, especially one of my android devices).

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

...

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I too am having major issues after the update. Have one site with a mix of 23 switches and APs and only 1 switch and 5 APs are back online. Site users are reporting sporadic wifi connectivity. I restarted the one online switch via the app but it has not made a difference. This is a major headache. Please advise.

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

Any news on how to fix or is there a way to rollback de firmware? Facing same issue on one of my large instalation... all clients that got like 15 or more conections to same AP have high ping, lost packeges, high lantecy.

------------------------------
Ronaldo Mendonça

Original Message:
Sent: 08-06-2024 09:15 AM
From: StevenHannick
Subject: Nearly no network connection after Update to 3.0.0

I too am having major issues after the update. Have one site with a mix of 23 switches and APs and only 1 switch and 5 APs are back online. Site users are reporting sporadic wifi connectivity. I restarted the one online switch via the app but it has not made a difference. This is a major headache. Please advise.

------------------------------
Steven Hannick

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

I too am having major issues after the update. Have one site with a mix of 23 switches and APs and only 1 switch and 5 APs are back online. Site users are reporting sporadic wifi connectivity. I restarted the one online switch via the app but it has not made a difference. This is a major headache. Please advise.

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I too am having major issues after the update. Have one site with a mix of 23 switches and APs and only 1 switch and 5 APs are back online. Site users are reporting sporadic wifi connectivity. I restarted the one online switch via the app but it has not made a difference. This is a major headache. Please advise.

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

A fix need to be released ASAP. The more users in the office the faster problems occur. After a restart of all Aruba devices, things will work again... for a while.

Original Message:
Sent: 08-19-2024 09:59 AM
From: TeWe
Subject: Nearly no network connection after Update to 3.0.0

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Original Message:
Sent: 08-07-2024 02:09 PM
From: roes
Subject: Nearly no network connection after Update to 3.0.0

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

------------------------------
Ron De Jong

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

@hoeflake Did you notice that a fix has been released a few days ago with version 3.0.0.1?

v3.0.0.1 Changelog

Make sure your devices are running on this version.

Original Message:
Sent: 08-27-2024 04:14 PM
From: hoeflake
Subject: Nearly no network connection after Update to 3.0.0

A fix need to be released ASAP. The more users in the office the faster problems occur. After a restart of all Aruba devices, things will work again... for a while.

Original Message:
Sent: 08-19-2024 09:59 AM
From: TeWe
Subject: Nearly no network connection after Update to 3.0.0

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Original Message:
Sent: 08-07-2024 02:09 PM
From: roes
Subject: Nearly no network connection after Update to 3.0.0

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

------------------------------
Ron De Jong

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

@TeWe, yes I've seen that. And yes, all AP's are running 3.0.0.1. But unfortunately it did not solve my issue(s). 

@hoeflake Did you notice that a fix has been released a few days ago with version 3.0.0.1?

v3.0.0.1 Changelog

Make sure your devices are running on this version.

Original Message:
Sent: 08-27-2024 04:14 PM
From: hoeflake
Subject: Nearly no network connection after Update to 3.0.0

A fix need to be released ASAP. The more users in the office the faster problems occur. After a restart of all Aruba devices, things will work again... for a while.

Original Message:
Sent: 08-19-2024 09:59 AM
From: TeWe
Subject: Nearly no network connection after Update to 3.0.0

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Original Message:
Sent: 08-07-2024 02:09 PM
From: roes
Subject: Nearly no network connection after Update to 3.0.0

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

------------------------------
Ron De Jong

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

I still have the same issues,  even all devices are running 3.0.0.1 . 

@TeWe, yes I've seen that. And yes, all AP's are running 3.0.0.1. But unfortunately it did not solve my issue(s). 

@hoeflake Did you notice that a fix has been released a few days ago with version 3.0.0.1?

v3.0.0.1 Changelog

Make sure your devices are running on this version.

Original Message:
Sent: 08-27-2024 04:14 PM
From: hoeflake
Subject: Nearly no network connection after Update to 3.0.0

A fix need to be released ASAP. The more users in the office the faster problems occur. After a restart of all Aruba devices, things will work again... for a while.

Original Message:
Sent: 08-19-2024 09:59 AM
From: TeWe
Subject: Nearly no network connection after Update to 3.0.0

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Original Message:
Sent: 08-07-2024 02:09 PM
From: roes
Subject: Nearly no network connection after Update to 3.0.0

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

------------------------------
Ron De Jong

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

Hey Instant On Support, we still have these issues with 3.0.0.1!! Almost every day we have an outage, only restarting ALL access points helps. But that takes the whole company to a downtime of 15 minutes...

Please fix this issue or help us with a solution!

I still have the same issues,  even all devices are running 3.0.0.1 . 

@TeWe, yes I've seen that. And yes, all AP's are running 3.0.0.1. But unfortunately it did not solve my issue(s). 

@hoeflake Did you notice that a fix has been released a few days ago with version 3.0.0.1?

v3.0.0.1 Changelog

Make sure your devices are running on this version.

Original Message:
Sent: 08-27-2024 04:14 PM
From: hoeflake
Subject: Nearly no network connection after Update to 3.0.0

A fix need to be released ASAP. The more users in the office the faster problems occur. After a restart of all Aruba devices, things will work again... for a while.

Original Message:
Sent: 08-19-2024 09:59 AM
From: TeWe
Subject: Nearly no network connection after Update to 3.0.0

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Original Message:
Sent: 08-07-2024 02:09 PM
From: roes
Subject: Nearly no network connection after Update to 3.0.0

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

------------------------------
Ron De Jong

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

Same here, 3.0.0.1 on all APs, and iOS devices were non-functional this morning.

Hey Instant On Support, we still have these issues with 3.0.0.1!! Almost every day we have an outage, only restarting ALL access points helps. But that takes the whole company to a downtime of 15 minutes...

Please fix this issue or help us with a solution!

I still have the same issues,  even all devices are running 3.0.0.1 . 

@TeWe, yes I've seen that. And yes, all AP's are running 3.0.0.1. But unfortunately it did not solve my issue(s). 

@hoeflake Did you notice that a fix has been released a few days ago with version 3.0.0.1?

v3.0.0.1 Changelog

Make sure your devices are running on this version.

Original Message:
Sent: 08-27-2024 04:14 PM
From: hoeflake
Subject: Nearly no network connection after Update to 3.0.0

A fix need to be released ASAP. The more users in the office the faster problems occur. After a restart of all Aruba devices, things will work again... for a while.

Original Message:
Sent: 08-19-2024 09:59 AM
From: TeWe
Subject: Nearly no network connection after Update to 3.0.0

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Original Message:
Sent: 08-07-2024 02:09 PM
From: roes
Subject: Nearly no network connection after Update to 3.0.0

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

------------------------------
Ron De Jong

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

In a newly deployed network, with a 1830 24G 12p Class 4 PoE 2SFP 195W + 6 AP22 switch we are having many connection problems running on 3.0.0.1

    At 5ghz the network works, although it causes certain problems with roaming between APs
    In 2.4ghz there are continuous disconnections, and the transfer rate drops to 0.01mb/s or is cut off after a few seconds.
    It is impossible to use on Android and Apple clients. In Windows client it works better, but it is not fluid.

I've tried isolating each item, restarting, deleting and adding again...nothing works. It is clear that it is a software problem, since the problem is reproduced in the different APs even when they are isolated.

------------------------------
TI Oroz

Original Message:
Sent: 09-17-2024 09:37 AM
From: wojo
Subject: Nearly no network connection after Update to 3.0.0

Same here, 3.0.0.1 on all APs, and iOS devices were non-functional this morning.

Hey Instant On Support, we still have these issues with 3.0.0.1!! Almost every day we have an outage, only restarting ALL access points helps. But that takes the whole company to a downtime of 15 minutes...

Please fix this issue or help us with a solution!

I still have the same issues,  even all devices are running 3.0.0.1 . 

@TeWe, yes I've seen that. And yes, all AP's are running 3.0.0.1. But unfortunately it did not solve my issue(s). 

@hoeflake Did you notice that a fix has been released a few days ago with version 3.0.0.1?

v3.0.0.1 Changelog

Make sure your devices are running on this version.

Original Message:
Sent: 08-27-2024 04:14 PM
From: hoeflake
Subject: Nearly no network connection after Update to 3.0.0

A fix need to be released ASAP. The more users in the office the faster problems occur. After a restart of all Aruba devices, things will work again... for a while.

Original Message:
Sent: 08-19-2024 09:59 AM
From: TeWe
Subject: Nearly no network connection after Update to 3.0.0

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Original Message:
Sent: 08-07-2024 02:09 PM
From: roes
Subject: Nearly no network connection after Update to 3.0.0

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

------------------------------
Ron De Jong

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

In a newly deployed network, with a 1830 24G 12p Class 4 PoE 2SFP 195W + 6 AP22 switch we are having many connection problems running on 3.0.0.1

    At 5ghz the network works, although it causes certain problems with roaming between APs
    In 2.4ghz there are continuous disconnections, and the transfer rate drops to 0.01mb/s or is cut off after a few seconds.
    It is impossible to use on Android and Apple clients. In Windows client it works better, but it is not fluid.

I've tried isolating each item, restarting, deleting and adding again...nothing works. It is clear that it is a software problem, since the problem is reproduced in the different APs even when they are isolated.

Same here, 3.0.0.1 on all APs, and iOS devices were non-functional this morning.

Hey Instant On Support, we still have these issues with 3.0.0.1!! Almost every day we have an outage, only restarting ALL access points helps. But that takes the whole company to a downtime of 15 minutes...

Please fix this issue or help us with a solution!

I still have the same issues,  even all devices are running 3.0.0.1 . 

@TeWe, yes I've seen that. And yes, all AP's are running 3.0.0.1. But unfortunately it did not solve my issue(s). 

@hoeflake Did you notice that a fix has been released a few days ago with version 3.0.0.1?

v3.0.0.1 Changelog

Make sure your devices are running on this version.

Original Message:
Sent: 08-27-2024 04:14 PM
From: hoeflake
Subject: Nearly no network connection after Update to 3.0.0

A fix need to be released ASAP. The more users in the office the faster problems occur. After a restart of all Aruba devices, things will work again... for a while.

Original Message:
Sent: 08-19-2024 09:59 AM
From: TeWe
Subject: Nearly no network connection after Update to 3.0.0

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Original Message:
Sent: 08-07-2024 02:09 PM
From: roes
Subject: Nearly no network connection after Update to 3.0.0

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

------------------------------
Ron De Jong

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

In a newly deployed network, with a 1830 24G 12p Class 4 PoE 2SFP 195W + 6 AP22 switch we are having many connection problems running on 3.0.0.1

    At 5ghz the network works, although it causes certain problems with roaming between APs
    In 2.4ghz there are continuous disconnections, and the transfer rate drops to 0.01mb/s or is cut off after a few seconds.
    It is impossible to use on Android and Apple clients. In Windows client it works better, but it is not fluid.

I've tried isolating each item, restarting, deleting and adding again...nothing works. It is clear that it is a software problem, since the problem is reproduced in the different APs even when they are isolated.

Same here, 3.0.0.1 on all APs, and iOS devices were non-functional this morning.

Hey Instant On Support, we still have these issues with 3.0.0.1!! Almost every day we have an outage, only restarting ALL access points helps. But that takes the whole company to a downtime of 15 minutes...

Please fix this issue or help us with a solution!

I still have the same issues,  even all devices are running 3.0.0.1 . 

@TeWe, yes I've seen that. And yes, all AP's are running 3.0.0.1. But unfortunately it did not solve my issue(s). 

@hoeflake Did you notice that a fix has been released a few days ago with version 3.0.0.1?

v3.0.0.1 Changelog

Make sure your devices are running on this version.

Original Message:
Sent: 08-27-2024 04:14 PM
From: hoeflake
Subject: Nearly no network connection after Update to 3.0.0

A fix need to be released ASAP. The more users in the office the faster problems occur. After a restart of all Aruba devices, things will work again... for a while.

Original Message:
Sent: 08-19-2024 09:59 AM
From: TeWe
Subject: Nearly no network connection after Update to 3.0.0

According to HPE Support there will be a 3.1.0 update available this week.

Hopefully all those problems should be gone then.

Original Message:
Sent: 08-07-2024 02:09 PM
From: roes
Subject: Nearly no network connection after Update to 3.0.0

Same here, lots of complaints from the family. I upgraded last weekend and since then all Apple mobile devices (iPhones and iPads) are regularly losing connection and then end up showing the password is incorrect when reconnecting. MacBooks are ok so far. Some other non-Apple devices also seem to have intermittent issues.

A restart of the Apple devices works temporarily, but switching the private address on or off does the trick as well. At least it's somewhat less annoying.

Amazing that there is no downgrade option or a way to manually install older firmware. I only recently replace my old network devices by Instant On as I wanted something simpler, but I'm starting to regret that now as I've never seen issues like this with the other brand.

This needs a resolution or workaround asap.

------------------------------
Ron De Jong

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

Hi,

Where can I open a support case? On the support page there is only a phone number and the chat agent does not work. Keeps in the same state, waiting at position 0:

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

I called on the phone, it took about 5 minutes. Ended up as P3 ticket, you can cite my ticket to link it: #5384856223

Hi,

Where can I open a support case? On the support page there is only a phone number and the chat agent does not work. Keeps in the same state, waiting at position 0:

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

Phone support normally takes more than 5 minutes for me... Even this time. But hey, I have also a ticket #5384856844. They are not linked at the moment.

I called on the phone, it took about 5 minutes. Ended up as P3 ticket, you can cite my ticket to link it: #5384856223

Hi,

Where can I open a support case? On the support page there is only a phone number and the chat agent does not work. Keeps in the same state, waiting at position 0:

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

After installing v3.0.0.1 the problems were solved for me - at least for several weeks. Today they came back. „Please enter the password", connection loss and high latency to the gateway. I had to restart all Access Points (all AP22) several times to get things working again. There must be issues left in the current firmware.

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

After installing v3.0.0.1 the problems were solved for me - at least for several weeks. Today they came back. „Please enter the password", connection loss and high latency to the gateway. I had to restart all Access Points (all AP22) several times to get things working again. There must be issues left in the current firmware.

Original Message:
Sent: 09-17-2024 11:00 AM
From: DP70
Subject: Nearly no network connection after Update to 3.0.0

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

------------------------------
Dhanasekar Panneerselvam

Original Message:
Sent: 09-13-2024 11:56 AM
From: diegoeb
Subject: Nearly no network connection after Update to 3.0.0

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

------------------------------
TI Oroz

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

Things were slightly better for me after the v3.0.0.1 patch, but I still experience flaky AP connectivity, especially AP-AP via mesh, and also experiencing the sudden connection drop on multiple Android devices where the SSID password is suddenly incorrect, even though nothing changed. I can workaround this usually by forgetting the connection and the re-adding. 

Come on HP - give us a rollback option as others have suggested!

I don't have active support, and as someone else suggested, when I try online chat it tells me 0 in the queue but doesn't connect me. 

------------------------------

Original Message:
Sent: 09-17-2024 04:25 PM
From: Raketenmeyer
Subject: Nearly no network connection after Update to 3.0.0

After installing v3.0.0.1 the problems were solved for me - at least for several weeks. Today they came back. „Please enter the password", connection loss and high latency to the gateway. I had to restart all Access Points (all AP22) several times to get things working again. There must be issues left in the current firmware.

Original Message:
Sent: 09-17-2024 11:00 AM
From: DP70
Subject: Nearly no network connection after Update to 3.0.0

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

------------------------------
Dhanasekar Panneerselvam

Original Message:
Sent: 09-13-2024 11:56 AM
From: diegoeb
Subject: Nearly no network connection after Update to 3.0.0

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

------------------------------
TI Oroz

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

Have they pushed out a fix for this? I had multiple occurrences of the SSID password suddenly being incorrect on both 3.0.0 and 3.0.0.1 to the point where I just replaced all the AP25's I had. 

Things were slightly better for me after the v3.0.0.1 patch, but I still experience flaky AP connectivity, especially AP-AP via mesh, and also experiencing the sudden connection drop on multiple Android devices where the SSID password is suddenly incorrect, even though nothing changed. I can workaround this usually by forgetting the connection and the re-adding. 

Come on HP - give us a rollback option as others have suggested!

I don't have active support, and as someone else suggested, when I try online chat it tells me 0 in the queue but doesn't connect me. 

Original Message:
Sent: 09-17-2024 04:25 PM
From: Raketenmeyer
Subject: Nearly no network connection after Update to 3.0.0

After installing v3.0.0.1 the problems were solved for me - at least for several weeks. Today they came back. „Please enter the password", connection loss and high latency to the gateway. I had to restart all Access Points (all AP22) several times to get things working again. There must be issues left in the current firmware.

Original Message:
Sent: 09-17-2024 11:00 AM
From: DP70
Subject: Nearly no network connection after Update to 3.0.0

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

------------------------------
Dhanasekar Panneerselvam

Original Message:
Sent: 09-13-2024 11:56 AM
From: diegoeb
Subject: Nearly no network connection after Update to 3.0.0

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

------------------------------
TI Oroz

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------

No reaction whatsoever :-(

@DP70 Things don't get better by just being quiet - can anyone finally say anything?
A bit more 'love' would be much appreciated in this matter.

Have they pushed out a fix for this? I had multiple occurrences of the SSID password suddenly being incorrect on both 3.0.0 and 3.0.0.1 to the point where I just replaced all the AP25's I had. 

Things were slightly better for me after the v3.0.0.1 patch, but I still experience flaky AP connectivity, especially AP-AP via mesh, and also experiencing the sudden connection drop on multiple Android devices where the SSID password is suddenly incorrect, even though nothing changed. I can workaround this usually by forgetting the connection and the re-adding. 

Come on HP - give us a rollback option as others have suggested!

I don't have active support, and as someone else suggested, when I try online chat it tells me 0 in the queue but doesn't connect me. 

Original Message:
Sent: 09-17-2024 04:25 PM
From: Raketenmeyer
Subject: Nearly no network connection after Update to 3.0.0

After installing v3.0.0.1 the problems were solved for me - at least for several weeks. Today they came back. „Please enter the password", connection loss and high latency to the gateway. I had to restart all Access Points (all AP22) several times to get things working again. There must be issues left in the current firmware.

Original Message:
Sent: 09-17-2024 11:00 AM
From: DP70
Subject: Nearly no network connection after Update to 3.0.0

HI TI, Robert, Hoeflae, 

Can you please reach out to Instant On Support with a TAC case opened, 

------------------------------
Dhanasekar Panneerselvam

Original Message:
Sent: 09-13-2024 11:56 AM
From: diegoeb
Subject: Nearly no network connection after Update to 3.0.0

En un red recién desplegada, con un switch 1830 24G 12p Clase 4 PoE 2SFP 195W + 6 AP22 estamos teniendo muchísimos problemas de conexión.

• En 5ghz la red funciona, aunque da ciertos problemas con el roaming entre APs
• En 2.4ghz hay desconexiones contínuas, y la tasa de transferencia cae hasta 0.01mb/s o se corta al cabo de unos segundos.
• En clientes Android y Apple es imposible de utilizar. En cliente Windows funciona mejor, pero no es fluído.

He probado a aislar cada elemento, reiniciar, eliminar y volver a agregar... nada funciona. Está claro que es un problema de software, ya que el problema se reproduce en los distintos AP aún estando aislados.

¿Se sabe si habrá una nueva actualización en breve?

Saludos

------------------------------
TI Oroz

Original Message:
Sent: 07-26-2024 02:52 AM
From: Ibeme
Subject: Nearly no network connection after Update to 3.0.0

I updated to Version 3.0.0 today.

After the update everything seemed to be fine for a short while.

A few seconds later I did have nearly nor network connection.

All Instant On Devices are sporadically Online and Offline.

Within my Internal Network I don't have a Network Connection at all and can't reach the Devices or the Router.

I'm using Switches and APs from Instant On.

When I restart my Main Switch, everything seems to be working fine for a few seconds. After that the issues start again.

Support told me that this was already reporter to Engineering at it is a Problem with the Server.

Anyone also updated to Version 3.0.0 and does have similar issues?

------------------------------
Bjoern Ebner
------------------------------