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Hi Brad, when you onboard the switches for the first time, the 1960s will download the stable 3.3.0 firmware. ------------------------------ Steven Olguin Instant On Community ------------------------------
Hi, I'm facing the same issue at a customer site with a SIP line to the provider. I've already allowed the following ports for the phone: • UDP/TCP 5060 • UDP/TCP 6000 • TLS 5061 (signalling) • UDP 8000–60000 (voice ...
I am in limbo with three 1960s. I want them all to be cloud managed on the same firmware to set up a logical switch stack. During setup will they pull the bad 3.3.2, or are 1960s currently pulling 3.3.0? Is there an ETA on a fixed 3.3.2? ------------------------------ ...
hello I'm having a problem with my old login. I haven't been able to log in for months. I can access all other HPE services without any issues, like the Instant On portal, the support page, etc. Unfortunately, I can't access the community. It always ...
I'm getting tired and frustrated about the UI / IO Portal ... Since adding the SecureGateay. i'm trying to set the AP and Switch device IP address to static. I'm unable (stupid?) to find the function under DEVICE, DEVICE TYPE , CONNECTIVITY ... i ...
There is an announcement on the home page, posted 14 days ago, that includes the information and updates on the current point of resolution. You can find all announcements here: https://community.instant-on.hpe.com/browse/announcements The 1830 Switch ...
[Update as of January 29, 2026, 8:41 am PST]
Cloud Portal access has resumed; users can now access their network settings via the Cloud Portal and mobile application. The team is working to address the root cause to prevent this issue from occurring again in the future.
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There have been reports that users are unable to log into the Instant On Cloud Portal or the mobile application. Networks are continuing to function normally at this time. Our support and engineering teams are investigating the issue. We will update this announcement when additional information is available.
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