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  • Hi all, End of June software version 3.4.0 has been released and brings the option to disable SIP ALG, as stated in the release notes. Version 3.4.0 This version includes the following: - Instant OnAccessPoint software version 3.4.0. - Instant ...

  • Hi, The Instant On Software 3.4.0 did an enhancement to firewall, adding a knob to turn on/off, Application Layer Gateway control for SIP, H.323, RTSP, FTP, and TFTP. Hope this addresses your issue. Thank you! ------------------------------ ...

  • Posted in: Instant On - Wired

    Hi I'm installing a new 1930 24G switch model JL683B with the latest software version 3.4.0. I want to set the system time manually (not working with ntp server). Each time I adapt the system time and save the configuration after a power off/power ...

  • Posted in: Instant On - Wired

    @travatine I had to go to the switch and perform a factory reset in person, to get them working again. ------------------------------ Lucila Morgan ------------------------------

  • Posted in: Instant On - Wired

    @JR20 Right now, my Instant console has it set up and functioning. When linked outside of the United States, will this still show up and function remotely via the console? ------------------------------ Elton Williams ----------------------------- ...

  • Posted in: Instant On - Wired

    We are seeing an issue where, after connecting a device to a LAN port, it can take around 50 to 100 seconds before the client receives a DHCP address. According to Wireshark, the client sends multiple DHCP Discover/Request packets, but the DHCP ...

Announcements

  • [Resolved] Temporary Suspension of Power Dashboard

    [Update Feb 19, 2026 1:00pm CST]

    The "Power Consumption Dashboard" feature has been reactivated and should be viewable in the Instant On mobile app and web portal. We thank you for your patience while our team investigated and fixed this new feature.

    ----------

    We have temporarily suspended the 'Power Consumption Dashboard' in our latest R3.3.3 release to quickly resolve an unforeseen technical issue that was impacting cloud management responsiveness. Ensuring your networks remain stable and easy to manage is our top priority. 

    The team is already working on a fix, and we will bring this feature back as soon as it meets our performance standards. 

    Thank you for your understanding.

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