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  • 1.  180seconds load times on https://portal.instant-on.hpe.com/sites/

    Posted 02-24-2026 02:31 AM

    Hi everyone

    The last 3 months or so, my entire team have been having issues opening the site.

    It takes on average 3 minutes to open the site, and we can see that there's a timeout, with a cancel on every load.

    That makes Aruba really hard to manage, when there is 300+ active devices in the portal.

    Anyone know of a workaround? Its not like HP has any kind of support of their products.



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    Lars Højfeldt
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  • 2.  RE: 180seconds load times on https://portal.instant-on.hpe.com/sites/

    Posted 02-24-2026 05:09 PM

    We don't have that volume of devices but have had no logon or delay issues here.

     






  • 3.  RE: 180seconds load times on https://portal.instant-on.hpe.com/sites/

    Posted 02-25-2026 07:01 AM

    Hi Lars, apart from the outages over the past few weeks (several hours in total), we haven't had any connectivity/access issues from Germany.
    But we also don't have that many devices.


    Cheers Yves



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    Yves Poirier
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  • 4.  RE: 180seconds load times on https://portal.instant-on.hpe.com/sites/

    Posted 02-25-2026 09:06 AM

    We also have more than 300 clients and are experiencing the same issue: the management page is extremely slow to load. Many times, in order to switch from one client to another, we have to log out and log back in to speed up the process, but we still have to wait a few minutes to access the client list.

    The problem appeared after the latest fix you implemented on the portal to resolve the stack issue during switching.



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    Alessio Zordan
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  • 5.  RE: 180seconds load times on https://portal.instant-on.hpe.com/sites/

    Posted 03-04-2026 02:07 PM
    Edited by adam_h 03-04-2026 02:08 PM
    I'm not experiencing delays to the extent you described, but I have noticed an increase in issues and general slowness that started a few weeks ago. I have fewer than a dozen devices on my network.
     
    The dashboard sometimes takes several extra seconds to load and occasionally even longer. If it takes more than 15 seconds, I usually give up because something is clearly wrong.

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  • 6.  RE: 180seconds load times on https://portal.instant-on.hpe.com/sites/

    Posted 13 days ago
    Edited by Eric.Chrisman 13 days ago

    I have noticed this slowness on loading the main sites page as well; the sites themselves load fine, its just the main page that lists all the sites that is very slow...  .  My experience is that it started several months ago, perhaps after one of the updates 3.3.1 or .later?   It also seems to be getting gradually worse over time..  HPE/Aruba really needs to fix this 



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    Eric Chrisman
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