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  • 1.  Can't get Voice Network to work in the portal

    Posted 03-18-2025 06:10 AM

    I have a 1930 switch.  I have 1 wired network (Main) which is of type "Management" assigned as VLAN1, and 2 wireless networks  (Internal and Guest).  I am adding 2 Yealink W70B VoIP phones to my network and want them on a dedicated Voice Network so they have priority in cases where bandwidth may become an issue.

    In the portal, I added a wired network called VoIP, selected Voice for network usage, and assigned it VLAN 10.  IGMP Snooping is checked and DHCP and ARP Protections is unchecked.  That worked  fine.  When I plugged my phones in they were recognized by the 1930 as a Voice client and assigned it to the VoIP VLAN, again, good.

    The problem is the phones do not connect to the internet and cannot be reached.  If I disable the VoIP network and assign the ports back to VLAN1 (my main wired network), then the phones connect and work perfectly.

    I am sure I am doing something wrong.  Can someone please help me configure the Voice Network via the Portal so that it works the way it should?

    Thanks in advance for the help!



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    John Heimann
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  • 2.  RE: Can't get Voice Network to work in the portal

    Posted 03-18-2025 06:39 PM

    This may be a stupid question does your Voice network have a DHCP server & internet gateway on the subnet?

     

    BTW VoIP bandwidth needs are very modest,  for 2 devices I really would not worry about bandwidth issues unless your Vlan 1 has extremely high utilization. 

     

    I usually start thinking about voice vlans at about 10+ devices; but regularly see SMB businesses with 20 to 40 desktops where the VoIP vendor just came in and dropped handsets and they never had a problem.  Internet saturation is more likely to be an issues than internal bandwidth.