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Does anyone have shared services working?

  • 1.  Does anyone have shared services working?

    Posted 12-02-2024 05:35 PM

    I updated to 3.1.0.0 over the weekend. I had shared services working between main (where printers are) and visitor networks (VLAN and SSID) when I had a UniFI firewall and UniFi switches. I've not been able to get it working with Firewalla Gold firewall and HPE AIO 1830 switches. I've spent a lot of time trying to get it working. The networking part is all good. i.e. Physical, physical VLAN and WiFi SSID networks all working as expected.

    Given the posts here, I am wondering if it is supposed to be working.

    If you've got it working, can you share configuration tips?

    Thanks!



  • 2.  RE: Does anyone have shared services working?

    Posted 12-03-2024 12:47 PM

    I think there are issues as well.

    I can no longer seem to be able to add HomeKit devices with my iPhone & HomeKIt devices on the same L2.



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    Andy K
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  • 3.  RE: Does anyone have shared services working?

    Posted 12-05-2024 08:19 AM

    Did you guys notice that since v3.1.0 you can manually enable/disable Shared Services?
    Does this solve your issues?




  • 4.  RE: Does anyone have shared services working?

    Posted 12-05-2024 11:47 AM

    Yup that option was there before and enabled, disabling it, enabling it makes no difference.

    Its for shared services across networks.



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    Andy K
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  • 5.  RE: Does anyone have shared services working?

    Posted 13 days ago

    Hi,

    I don't know if my last reply was coming through.

    But i don't have the option shared services available on 3.1.0.



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    Ivar Oude Rikmanspoel
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  • 6.  RE: Does anyone have shared services working?

    Posted 13 days ago

    Hi TeWe,

    I don't have this option available and running version 3.1.0.

    Also have multiple VLANS and having a AP15 and AP11D.

    Could you help me out?



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    Ivar Oude Rikmanspoel
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  • 7.  RE: Does anyone have shared services working?

    Posted 12-08-2024 09:14 PM

    Hi,

    We are experiencing issues as well,  literally over the weekend all our Macs stopped printing and the printers cant be discovered and getting a large number of drop outs that we never had.

    Any advice @HP?



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    Paul Butler
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  • 8.  RE: Does anyone have shared services working?

    Posted 12-08-2024 09:14 PM

    Try Disabling this in the portal




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    Paul Butler
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  • 9.  RE: Does anyone have shared services working?

    Posted 13 days ago

    Because of the "ongoing problems" Shared Services has been removed from the portal for the time being.




  • 10.  RE: Does anyone have shared services working?

    Posted 10 days ago

    It is extreemly frustrating that you never seem to get a prompt answer on these forums or an estimated fix date.   



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    Andy K
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  • 11.  RE: Does anyone have shared services working?

    Posted 10 days ago

    Or a rollback option when the release clearly has issues. You know, like any decent change procedure allows.



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    Thijs Janssen
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