Hi,
As mentioned in the Deployment Guide Instant On Deployment Guide, it is required, when adding new device to an existing site, that the new device is part of the same network, same layer 2 network. This condition has not changed in latest release.
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Sylvain Bouchard
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Original Message:
Sent: 12-09-2024 07:03 PM
From: FL8
Subject: Onboarding new device on different VLAN
Why do I have to reboot all devices , force them into offline state for this box to appear?
On the old portal it would search for devices for a few minutes and then this UI would appear but now... the discover UI just sits there forever...
Very annoying, when will this be fixed... auto discover new device should obviously not be the only option for an active site please advise ASAP !!!!

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F L
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