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  • 1.  AP11D - slow download and no wired clients

    Posted 02-24-2023 12:49 PM
    Edited by JM52 02-27-2023 11:57 AM
      |   view attached

    Hi,

    I have tried to contact Aruba by phone with no success.

    I have two problems with my network. I have a AP11D in router mode (with PPPOE connection). Connected to that I have an unmanaged 16 port switch and connected to switch have I two AP22.

    Problem 1.
    I can't see any of my wired devices on the AP11 - it's like they don't get an IP address from DHCP server. I can only see the wireless devices - see screenshot. Maybe it's me doing some stupid stuff - then I apologize up front. :-)

    Problem 2. I have a 1 Gbit Fiber in the house and I can't pull more that approx 400 Mbit. I'm wired direct into the AP11D from my laptop. Before Aruba I have had a Mikrotik and an Ubiquiti router and the download was about 900 Mbit. I guess that it could be related to problem one, but I can't find a solution.

    Hope you guys can help or maybe Aruba support can support me.


    Thanks in advance.


    Br. Mads



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    Mads Svendsen
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  • 2.  RE: AP11D - slow download and no wired clients

    Posted 02-28-2023 03:52 PM

    Hey Mads, 

    My apologies you've had no luck with resolving this. I shared this with a few teammates, and our support team would best to assist. https://www.arubainstanton.com/contact-support/ 



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    Aruba Instant On Communications
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    Original Message


  • 3.  RE: AP11D - slow download and no wired clients

    Posted 03-01-2023 03:24 PM

    Hi,

    I will try to give support a call in the weekend. Hope they can help. Can they see this thread?

    Br.

    Mads



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    Mads Svendsen
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    Original Message


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