Instant On - Wireless

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  • 1.  AP22 Wireless Display issues since Version 2.9.0

    Posted 07-05-2024 11:12 AM

    Hi everyone

    We use multiple Aruba instant on AP22 access points, a Samsung Flip and a Microsoft Wireless Display Adapter. Both Samsung and Microsoft support wireless screen sharing by simply pressing Windows + K. I assume this is some kind of Miracast?

    Anyway, this worked fine in the past. Since we updated to 2.9.0, we ran into issues. If a Laptop connects to a display, no matter if MS or Samsung, no matter if the laptop is a Surface or HP device, screen share works fine but the client won't even be able to open google.com. They get very laggy internet, and most sites will not load at all. IPerf will drop from 600Mbit to 20Mbit, which does no sound to bad, but it feels more like a very laggy 1Mbit line. The client itself will show a near perfect 30dBm connection.

    I understand that some performance will be lost due to the screen sharing part, but it was never noticeable to the users. The only thing that I can think of that did change during the time it worked and now is the new Version 2.9.0. Unfortunately even the current Version 2.9.1 did not resolve the issue. 

    Any ideas how one could solve this?



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    Maria Labhart
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  • 2.  RE: AP22 Wireless Display issues since Version 2.9.0

    Posted 07-05-2024 12:59 PM

    Hi Maria,

    We are already aware of this issue and this should be addressed in the next release.



    ------------------------------
    Sylvain Bouchard
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  • 3.  RE: AP22 Wireless Display issues since Version 2.9.0

    Posted 10-09-2024 01:56 PM

    Hi Sylvain,

    We are experiencing this same issue and are running 3.0.0.

    Is there an update on the fix?



    ------------------------------
    Ben Gallant
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    Original Message


  • 4.  RE: AP22 Wireless Display issues since Version 2.9.0

    Posted 10-10-2024 09:05 AM

    Hi Ben,

    Unfortunately during the testing phase we have find that the initial fix is causing some side-effect, we working actively to get this issue resolved.

    Regards,



    ------------------------------
    Sylvain Bouchard
    ------------------------------

    Original Message


  • 5.  RE: AP22 Wireless Display issues since Version 2.9.0

    Posted 10-11-2024 05:09 AM
    Edited by Maria Labhart 10-11-2024 05:09 AM

    Still not entirely sure what the root cause of the problem is. 

    We are currently running with these Wifi settings:

    • 5GHz only
    • Multicast optimization and OFDMA both off


    Combinations that work:

    • Lenovo Windows 10 Laptop & Samsung Flip
    • Surface Pro 9 with Windows 11 & Samsung Flip

    Combinations that don't work:

    • Lenovo Windows 10 Laptop & Windows Wireless Display (latest Firmware 2.0.8442)
    • Surface Pro 9 with Windows 11 & Windows Wireless Display (latest Firmware 2.0.8442)

    I really hope that Aruba finds a solution. It has been 5 months now.

    My clients don't understand how it is possible that Aruba broke something that used to work and are unable to fix it in almost half a year. 

    And I can't blame them, I don't understand it either. 


    I stopped all Aruba rollouts for now. I don't care about bugs. We are humans, we make mistakes. Software and Hardware never is perfect. I care about how situations like these are handled and how it is communicated. I am loosing more and more confidence in Aruba.  



    ------------------------------
    Maria Labhart
    ------------------------------

    Original Message


  • 6.  RE: AP22 Wireless Display issues since Version 2.9.0

    Posted 02-25-2025 09:09 AM
    Edited by Maria Labhart 02-25-2025 09:43 AM

    Unfortunately this issue still persists with firmware 3.1.0



    ------------------------------
    Maria Labhart
    ------------------------------

    Original Message


  • 7.  RE: AP22 Wireless Display issues since Version 2.9.0

    Posted 02-25-2025 09:56 AM

    Yeah I guess little to nothing has changed since then...


    Original Message


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