Instant On - Wireless

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  • 1.  Huge ping loss from time to time

    Posted 12 days ago
      |   view attached

    We have one small site with only one AP. It has huge ping loss issues, originally it was AP22 and we did not get it to work ok. We changed it to AP25 and same issue persist, when we try to ping GW in LAN we get huge ping loss. Tried different channels, different bandwith 20, 40 to 160mhz still same issues. Everything works on cable, but wifi is horrible in this site. 

    Any ideas how to get the wifi work better



  • 2.  RE: Huge ping loss from time to time

    Posted 11 days ago

    what is your switch? midspan? 



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    Jer Sam
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  • 3.  RE: Huge ping loss from time to time

    Posted 11 days ago

    No switch at all, AP is connected directly to firewall that is the gateway also in LAN. 




  • 4.  RE: Huge ping loss from time to time

    Posted 11 days ago

    Please provide more specifics.  What is the AP connected to? What is the gateway running on, and how does the AP reach the gateway?



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    Ron Buchalski
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  • 5.  RE: Huge ping loss from time to time

    Posted 11 days ago

    AP is connected to firewall via cat6 cable. Gateway is Watchguard T25 firewall. Tried to change port on firewall what AP is connected no luck, cable still works on computer direcly without issues, but all the devices on wifi have these huge latancy issues from time to time




  • 6.  RE: Huge ping loss from time to time

    Posted 11 days ago

    Probably not enough power. 



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    Jer Sam
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  • 7.  RE: Huge ping loss from time to time

    Posted 11 days ago

    OK, it might be, it is with external power supply, but maybe it is broken. I can test a new one




  • 8.  RE: Huge ping loss from time to time

    Posted 11 days ago

    Does one side of the connection (AP or firewall) have the Ethernet port set for a specific speed/duplex while the other side is set to auto negotiate?  With that setup the side with auto negotiation enabled will end up running half duplex and there will be a lot of Ethernet collisions.



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    Ron Buchalski
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  • 9.  RE: Huge ping loss from time to time

    Posted 5 days ago

    Changing 20/40Mhz the 5Ghz seems to help a lot. I have new power adapter, but haven't changed it yet.