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  • 1.  Switch ARUBA 1930 JL682A cloud led off

    Posted 11-08-2024 09:10 PM

    Good morning, I have 2 Aruba 1930 JL682A 24p SFP+ Switches, I was managing them via the network but for configuration reasons I had to transfer them to local administration, from the RESTART IN LOCAL ADMINISTRATION option. Everything works OK, they are in production at the moment, but I can't connect them to the CLOUD platform again. The cloud LED on both switches is off, I tried restarting them but the LED is still off and the cloud platform does not detect them by entering the serial number. Is there a way to reactivate the cloud functions, or can it only be done with a factory reset? Greetings and, in advance, thank you very much.

    Buenos dias, tengo 2 Switch Aruba 1930 JL682A 24p SFP+, los estaba administrando vía red pero por cuestiones de configuraciones los tuve que pasar a administración local, dede la opción REINICIAR EN ADMINISTRACION LOCAL. Funciona todo OK, se encuentran en producción en este momento, pero no logro volver a conectarlos a la plataforma CLOUD. El led de cloud de ambos switchs se encuentra apagado, probé reiniciarlos pero sigue apagado el led y la plataforma cloud no me los detecta colocando el número de serie. Hay alguna forma de volver a activar las funciones cloud, o solamente se puede hacer con un reseteo de fábrica? Saludos y, desde ya, muchas gracias



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    Servicio Tecnico
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  • 2.  RE: Switch ARUBA 1930 JL682A cloud led off

    Posted 11-12-2024 05:07 AM

    Hi, 

    Once the Instant On switch management is moved from cloud to local management, to re-configure switch back to cloud management a factory reset of the switch in local mode is needed. 

    Just to clarify, default (out of box) management for these switches is cloud management however once the switch is configured for local management to bring back to cloud management, factory reset is needed which can be initiated from local web management GUI.



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    Dhanasekar Panneerselvam
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