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  • Posted in: Community How To

    I'm getting tired and frustrated about the UI / IO Portal ... Since adding the SecureGateay. i'm trying to set the AP and Switch device IP address to static. I'm unable (stupid?) to find the function under DEVICE, DEVICE TYPE , CONNECTIVITY ... i ...

  • Posted in: Instant On - Wired

    There is an announcement on the home page, posted 14 days ago, that includes the information and updates on the current point of resolution. You can find all announcements here: https://community.instant-on.hpe.com/browse/announcements The 1830 Switch ...

  • Hi all!! I'm having some issues with VOIP phones behind the SG1004 firewall. Outgoing calls are working fine, but on incoming calls the phone rings but when picking up there's no sound in either direction. Our telco provider informed us that this ...

  • Same with other Aruba Instant on. How to disable dhcp server, or do exclusion to range. Cannot find the settings?

  • Posted in: Instant On - Wired

    @SO93 Can you point us to the public acknowledgement of this issue? I see that my S0F35A 1960 8p Gigabit CL4 4p SR2.5G CL6 PoE 2p 10GBT 2p SFP+ 480W switch was downgraded to version 3.3.0.0 last night. My JL813A 1830 24p Gigabit CL4 PoE 2p SFP ...

  • Dear all, I'm running the SG2505P gateway to protect my network ... I must admit, the current features and functions are very limited. I have to run a DHCP service , allowing to assign "fixes" IP's to certain clients by using DHCP. As a very basic ...

Announcements

  • [Resolved] Instant On Outage - January 29th

    [Update as of January 29, 2026, 8:41 am PST]

    Cloud Portal access has resumed; users can now access their network settings via the Cloud Portal and mobile application. The team is working to address the root cause to prevent this issue from occurring again in the future.

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    There have been reports that users are unable to log into the Instant On Cloud Portal or the mobile application. Networks are continuing to function normally at this time. 

    Our support and engineering teams are investigating the issue. We will update this announcement when additional information is available.

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